Legal Document

14bd Terms and Conditions

Please read these terms carefully before using the 14bd platform. By registering, you are considered to have agreed to these terms and conditions.

Last Updated: January 2026

Table of Contents

These terms and conditions ("Terms") apply to the use of the 14bd website and all associated services ("Platform"). By opening an account, playing games, or using any service on the 14bd platform, you are considered to have given your binding consent to these Terms. If you do not agree with these Terms, please do not use the platform.

These terms are written in Bengali and apply to users in Bangladesh. If anything is unclear, please contact our support team.

1. Definitions and Applicability

1.1 Key Definitions

The following terms used in these conditions carry the meanings set out below:

  • "Platform" refers to the 14bd website, mobile version, and all associated digital services.
  • "User" or "You" refers to any person registered on the platform.
  • "Account" refers to your personal profile and wallet registered on the platform.
  • "Game" refers to all online casino games, sports betting, and other gaming activities available on the platform.
  • "Bonus" refers to any promotional funds, free spins, or benefits provided by 14bd.
  • "Bet" refers to funds allocated to participate in a game.

1.2 Scope of Applicability

These terms apply equally to all sections of the 14bd platform — casino games, sports betting, live games, and any other services. These terms are intended for users located in Bangladesh.

2. Eligibility and Age Requirement

Important: The 14bd platform is for users aged 21 and above only. Opening an account by anyone under age is strictly prohibited.

2.1 Age Verification

You must be at least 21 years old to open an account on the platform. 14bd may at any time request a copy of your national ID card or other government-issued document for age verification. Your account may be temporarily suspended until verification is complete.

2.2 Personal Eligibility

To use the platform, you must confirm that:

  • You are gaming voluntarily and of your own free will.
  • You have not previously had an account closed or been banned by 14bd.
  • You are not an employee of the platform or a close relative of one.
  • All information you provide is true, accurate, and complete.

3. Account Registration

3.1 One Account Per Person

Each individual may hold only one account on the 14bd platform. Creating multiple accounts is strictly prohibited and may result in account cancellation. If multiple members of the same household use the same device or network, they may each have a separate account, but our support team must be informed in advance.

3.2 Accuracy of Registration Information

The information you provide at registration — name, mobile number, date of birth — must be accurate and up to date. If an account is opened with false information, it may be closed at any time and funds in the account may be forfeited.

3.3 Password Security

It is your responsibility to keep your account login details completely confidential. If any unauthorized transaction occurs on your account, notify our support team immediately. Never share your password with any third party.

4. Deposits and Withdrawals

4.1 Deposit Rules

The minimum deposit amount on the 14bd platform is ৳200. The following methods can be used to deposit funds: bKash, Nagad, Rocket and Upay. Deposited funds are usually credited to your account within a few minutes. For extended delays, contact our support team with a screenshot.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5 to 30 minutes. Your account must be fully verified for a withdrawal to be completed.

Average withdrawal time: 5-30 minutes. The same timeframe applies across all methods (bKash, Nagad, Rocket, Upay).

4.3 Transaction Security

14bd keeps all financial transactions secured through SSL encryption. If you experience any issues during a deposit or withdrawal, contact our 24/7 live chat support.

4.4 Transaction Cancellation

Funds that have already been used in games cannot be returned. However, if you contact us before a deposit request is processed, a cancellation may be considered. Once a withdrawal request has begun processing, it cannot be cancelled.

5. Bonuses and Promotions

5.1 Welcome Bonus

The 14bd welcome bonus is a 200% bonus on your first deposit, up to a maximum of ৳8,000. To receive this bonus, a minimum deposit of ৳200 must be made after account registration. The bonus cannot be used for cancellations.

5.2 Wagering Requirements

To make the welcome bonus withdrawable, the bonus amount must be wagered 15 times (Wagering Requirement: 15x). For example, if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before withdrawing.

5.3 Other Promotions

14bd offers various special promotions from time to time. Each promotion has its own terms, which will be stated on the offer page. If there is any conflict with the general terms, the specific terms of the promotion will take precedence.

5.4 Bonus Abuse

Creating multiple accounts to obtain bonuses, providing false information, or using any other fraudulent method will result in all bonuses and related winnings being forfeited and the account being closed.

6. Gaming Rules

6.1 General Gaming Rules

All games on the 14bd platform are operated fairly and transparently. Game outcomes are determined through Random Number Generator (RNG) technology, which is impartial and free from manipulation. If a technical issue occurs during a game, 14bd reserves the right to refund bets where applicable.

6.2 Betting Limits

Each game has its own minimum and maximum bet limits, which are displayed in the game interface. 14bd reserves the right to change betting limits at any time if needed.

6.3 Sports Betting

The sports betting section allows betting on cricket (including BPL, IPL, T20 World Cup), football (FIFA World Cup, international matches), and other sports. If any match is abandoned or suspended, 14bd generally refunds bets, though specific rules may vary.

7. Prohibited Activities

The following activities are completely prohibited on the 14bd platform:

  • Money laundering or transacting with funds from illegal sources.
  • Playing games using automated bots or software.
  • Intentionally exploiting system vulnerabilities or technical errors.
  • Using another user's account on their behalf.
  • Creating multiple accounts to claim bonuses or promotions.
  • Attempting to hack or gain unauthorized access to any part of the platform.
  • Threatening or harassing other users.
  • Using fraudulent payment information.

If you engage in any of the above prohibited activities, your account will be closed immediately and all deposits and winnings will be forfeited. Relevant authorities may be notified if necessary.

8. Limitation of Liability

8.1 Service Availability

While 14bd makes every effort to keep the platform running at all times, the service may be temporarily unavailable due to technical issues, maintenance, or other reasons. 14bd is not liable for any losses caused by such unavailability.

8.2 Technical Errors

If a technical error causes an incorrect amount to be displayed or funds to be added incorrectly, 14bd reserves the right to correct that error. Any excess funds withdrawn due to an error will be reclaimed.

8.3 Third-Party Services

The 14bd platform uses software from third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, etc.). 14bd is not directly liable for issues with their services, but will assist in resolving problems.

9. Privacy and Security

Protecting your personal information is one of 14bd's top priorities. We keep all data secure using industry-standard SSL encryption technology. Full details of how your information is collected, stored, and used can be found on our Privacy Policy page.

14bd never sells your personal information to third parties. However, necessary information may be shared with trusted partners for legal compliance, fraud prevention, or service improvement purposes.

10. Responsible Gaming

14bd believes in responsible gaming. Gaming should be done for entertainment, not as a way to earn money. We encourage users to set gaming limits and play in a controlled manner.

If you feel that gaming is having a negative impact on your life, contact our support team immediately. Your account has a self-exclusion or temporary limit feature available. For more details, visit our Responsible Gaming page.

Gaming addiction is a serious problem. If you or someone you know is affected, please seek professional help.

11. Account Closure

11.1 Closure by User

You can request to close your account at any time via our live chat or email. Please withdraw your balance before closing your account, as the withdrawal process may become more complicated once the account is closed.

11.2 Closure by 14bd

14bd may temporarily suspend or permanently close an account for any of the following reasons:

  • Violation of terms and conditions.
  • Evidence of fraud or deception.
  • Providing a false identity or age.
  • Prolonged inactivity.
  • Self-exclusion request.

12. Dispute Resolution

If you have a dispute or complaint, please first contact us via our 24/7 live chat or email. We will make every effort to provide a resolution quickly and fairly.

Time limit for raising a dispute: complaints must be submitted within 30 days of the incident. Complaints filed after this period may not be accepted. 14bd's decision is considered final in resolving all disputes, though we are always committed to ensuring a fair outcome.

13. Changes to Terms

14bd reserves the right to change, amend, or update these terms and conditions at any time. When changes are made, the new version will be published on this page and the update date will be noted at the top.

For significant changes, notification will be sent to your registered mobile number or through a platform notification. Continued use of the platform after any changes will be considered as acceptance of the new terms.

14. Contact Us

If you have any questions or need clarification about these terms and conditions, please contact us:

Our support team is available 24 hours a day, 7 days a week to serve you. We will try to answer your questions as quickly as possible.

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