14bd Privacy Policy

1. Information Collection — What We Collect

The following types of information are collected for registration and service operation on the 14bd platform:

1.1 Registration and Identity Information

• Full name and date of birth (required for age verification — for users aged 21 and over only)
• Email address
• Mobile number (for bKash, Nagad, Rocket, or Upay verification)
• Username and password chosen by the user (passwords are stored in encrypted form, never in plain readable format)
• Address (for KYC verification when required)

1.2 Financial Transaction Information

• bKash, Nagad, Rocket, or Upay account number (for processing transactions)
• Deposit and withdrawal amounts and dates
• Transaction history and reference numbers

1.3 Technical and Device Information

• IP address and approximate geographic location
• Browser type and version
• Device type (mobile, tablet, or desktop)
• Operating system
• Session data, login times, and activity logs
• Cookies and similar tracking technologies

1.4 Gaming Activity Information

• Betting history, win and loss records
• Preferred game categories and gaming patterns
• Bonus usage history
• Information related to responsible gaming limit settings

2. Purpose of Data Use

14bd uses your information only for the following purposes:

3. Data Protection and Security Measures

14bd uses industry-leading technology to keep your information secure. Our security framework is as follows:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain readable form; it is hashed using advanced cryptographic methods.
• Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and IDS systems.
• Two-Factor Authentication (2FA): An extra layer of security applies to high-value transactions.
• Regular Security Audits: Penetration tests and security assessments are conducted regularly through third parties.
• Restricted Access: Only authorized staff can access user information, and only to the extent necessary.
• Data Backup: Data is stored in secure, encrypted backups.

4. Data Sharing and Third Parties

14bd never sells your personal information or shares it with third parties without authorization. However, information may be shared in the following limited circumstances:

• Payment Processors: The minimum information necessary to process transactions via bKash, Nagad, Rocket, and Upay.
• Legal Obligations: To comply with court orders, lawful requests from law enforcement agencies, or applicable law.
• Fraud Prevention: With authorized partner organizations to prevent suspected fraudulent activity.
• Technology Partners: Technical service providers required to operate the platform, who adhere to equivalent privacy standards.

When sharing information with any third party, we ensure those parties operate under strict confidentiality agreements and use the information received only for the specified purpose.

5. Cookies and Tracking Technologies

The 14bd website uses cookies and similar technologies to improve service quality.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and for security — these cannot be disabled.
• Functional Cookies: To remember language preferences, game history, and user settings.
• Analytical Cookies: To monitor and improve platform usage — fully anonymized data.

5.2 Cookie Controls

You can disable non-essential cookies from your browser settings. However, this may limit some platform functionality. Disabling essential cookies will disrupt the login and transaction process.

6. Data Retention Period

14bd retains your information only for as long as necessary:

• Active Accounts: All information is retained while the account remains active.
• Closed Accounts: Financial transaction records are retained for a defined period after account closure in accordance with legal obligations.
• Technical Logs: Retained for a limited period for security and investigation purposes.
• Legal Documents: May be retained for an extended period in accordance with law enforcement directives.

Once the retention period ends, data is securely deleted or anonymized so that identification is no longer possible.

7. Your Rights

As a 14bd user, you have the following rights:

To exercise your rights, contact us via 24/7 live chat or at [email protected]. We will respond to your request within a reasonable time.

8. Protection of Minors

14bd is for users aged 21 and over only. We do not knowingly collect information from minors. If we receive any information that appears to belong to a minor, we will delete it immediately and close the associated account.

Age verification during registration is mandatory. If you become aware that a minor is using our platform, please notify us immediately at [email protected].

9. Changes to This Policy

14bd reserves the right to amend this privacy policy as needed. For any significant changes:

• We will post a clear notice on the platform.
• Registered users will be informed by email at least 30 days before the changes take effect.
• The "Last Updated" date at the top of the page will be revised.

Continued use of the platform after any changes means you have consented to the updated policy. If you do not agree with the policy, the option to close your account is always available.

10. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

We take all privacy-related matters seriously and are committed to responding to your requests in a timely manner.

For more information, see our Terms and Conditions, Responsible Gaming Policy, and FAQ pages.